Welcome to our latest blog installment, where we steer through the lanes of car insurance options in the UK to spotlight one prominent player – Aviva. Navigating the world of car insurance can often feel like driving through a maze of policies, rates, and reviews. That’s where we come in – to help you make informed decisions about your insurance needs.
In this post, we’ll spotlight Aviva, a name that resonates within the UK insurance landscape. With a reputation that precedes it, Aviva has secured its position as a significant player in the car insurance realm. But what makes Aviva stand out? Is it a reliable choice for safeguarding your vehicle and peace of mind? Join us as we rev up the engine of investigation to determine whether Aviva deserves a prime spot on your list of car insurance considerations. So, buckle up as we embark on this informative journey to help you navigate the twists and turns of choosing the right car insurance provider.
What is Aviva car insurance?
Aviva car insurance is a type of car insurance offered by a large insurance company. Aviva car insurance policies can cover a variety of risks, including:
- Third-party, fire, and theft cover: This type protects you from legal liability if you cause an accident that injures or damages another person’s property.
- Comprehensive cover: This type protects you from all risks, including damage to your car, even if you are at fault in an accident.
- Personal accident cover: This type pays out if you are injured in a car accident, regardless of who is at fault.
- Breakdown cover: This type of cover pays for repairs if your car breaks down.
- Legal expenses cover: This type of cover pays for legal representation if you are involved in a car accident.
Is Aviva a good car insurance provider?
Aviva is a good car insurance provider. It is a well-established company with a good reputation. It offers a wide range of policies and features, and its prices are generally competitive. However, comparing quotes from different providers before you buy a policy is important.
Here are some of the things to consider when choosing a car insurance provider:
- The type of cover you need: Do you need comprehensive cover or third-party, fire, and theft cover?
- The features you want: Do you want breakdown cover or legal expenses cover?
- Your budget: How much can you afford to spend on car insurance?
- Your driving record: If you have a good driving record, you may be able to get a discount.
- Your age: Young drivers typically pay more for car insurance than older drivers.
- The make and model of your car: Some cars are more expensive to insure than others.
Once you have considered these factors, you can start comparing quotes from different providers. You can use a comparison website to make this process easier.
Ratings of Aviva car insurance
According to Which?, Aviva is a Which? Recommended Provider of car insurance. Aviva’s standard policy scored 66%, which is a little above average for standard cover and 25th of all 55 policies reviewed.
Here are some of the reviews of Aviva car insurance:
Positive reviews:
- “Aviva has been great to deal with. I had a claim recently and they were very helpful and efficient.”
- “I’ve been with Aviva for many years and I’ve always been happy with their service.”
- “Aviva’s prices are very competitive and they offer a wide range of policies.”
Negative reviews:
- “I had a problem with my claim and it took a long time to resolve.”
- “I found Aviva’s customer service to be quite poor.”
- “I think Aviva’s prices are a bit high.”
Overall, Aviva car insurance has a good reputation. However, it is essential to read reviews from other customers before you buy a policy.
Ratings of Aviva car insurance on Trustpilot
Aviva car insurance has a rating of 4.1 out of 5 stars on Trustpilot, based on over 1600 reviews.
The positive reviews of Aviva car insurance on Trustpilot praise the company’s customer service, competitive prices, and wide range of policies. Some of the positive reviews include:
- “I’ve been with Aviva for many years and I’ve always been happy with their service. They’re always quick to respond to my queries and they’ve always been fair with my claims.”
- “I had a great experience with Aviva car insurance. I got a quote online and it was very easy to understand. The customer service was excellent and they were very helpful when I had a question.”
- “I’m very happy with my Aviva car insurance policy. The prices are competitive and the coverage is comprehensive.”
The negative reviews of Aviva car insurance on Trustpilot complain about the company’s long wait times, difficulty in making claims, and high prices. Some of the negative reviews include:
- “I had a problem with my claim and it took Aviva weeks to resolve. I had to call them multiple times and I was always put on hold.”
- “I tried to make a claim with Aviva but they were very difficult to deal with. They kept asking me for the same information over and over again.”
- “I think Aviva’s prices are a bit high. I could get a similar policy from another provider for a lower price.”
Overall, the ratings of Aviva car insurance on Trustpilot are positive. However, it is important to read both the positive and negative reviews before you buy a policy.
It is also important to note that the ratings on Trustpilot can be affected by several factors, such as the type of policy, the customer’s driving record, and the make and model of the car.
Pros and cons of Aviva car insurance
Here are some of the pros and cons of Aviva car insurance:
Pros:
- Good value for money: Aviva is generally considered to be a good value for money car insurance provider.
- Wide range of policies and features: Aviva offers a wide range of car insurance policies and features, so you can find a policy that suits your needs.
- Competitive prices: Aviva’s prices are generally competitive with other car insurance providers.
- Good reputation: Aviva is a well-established car insurance provider with a good reputation.
- Good customer service: Aviva has a good reputation for customer service.
Cons:
- Some policies may be more expensive than others: The cost of Aviva car insurance can vary depending on a number of factors, such as the type of policy, the customer’s driving record, and the make and model of the car.
- Some features may not be available in all policies: Not all Aviva car insurance policies offer all the same features.
- Not all customers may be eligible for all discounts: Aviva offers a number of discounts, but not all customers may be eligible for all of them.
- Claims process can be slow: Some customers have complained that the claims process with Aviva can be slow.
How to get the best deal on Aviva car insurance
Here are some tips on how to get the best deal on Aviva car insurance:
- Compare quotes from different providers: The best way to get the best deal on car insurance is to compare quotes from different providers. You can use a comparison website to make this process easier.
- Shop around regularly: The price of car insurance can change frequently, so it is a good idea to shop around regularly to ensure you get the best deal.
- Consider your needs: When comparing quotes, it is essential to consider your needs. Do you need comprehensive cover or third-party, fire, and theft cover? Do you want breakdown cover or legal expenses cover?
- Take advantage of discounts: Aviva offers several discounts, such as a no-claims bonus discount, a multi-policy discount, and a safe driving discount. Make sure you ask about these discounts when you are getting a quote.
- Be prepared to haggle: If you are not happy with the first quote you receive, be prepared to haggle. Many providers are willing to negotiate on price.
Here are some additional tips:
- Get quotes online: You can get quotes from Aviva and other providers online. This is a quick and easy way to compare prices.
- Be honest about your driving record: If you have a poor driving record, you may not be eligible for all discounts. Be honest about your driving record when you are getting a quote.
- Ask about the claims process: Before you buy a policy, ask about the claims process. How long does it typically take to process a claim? What documentation will you need to provide?
- Read the policy carefully: Before you buy a policy, read it carefully. Make sure you understand what is covered and what is not covered.
I hope these tips help you get the best deal on Aviva car insurance.
